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Services

 

Digital Phone Installations
Along with quality Digital Phone installations, our techs can complete “Triple Play Installations” when required

High Speed Internet Installations
Our technicians ensure the computer is functioning properly, e-mail accounts are correctly set up, web browsers are optimized and provides the subscriber with a complete demonstration of all features and available services

Digital Cable Installations
At the time of a digital/high definition converter installation, our technicians explain, educate and demonstrate the additional services such as video on demand, digital video recording and high definition program viewing

Underground Drop Buries
Using utility service providers or our locator equipment, we bury cable drops that include RG-6, CIC and feeder line

Multi Dwelling Unit (MDU) Wiring / Custom Wiring
Our custom wiring crew that has many years of experience can handle the most complicated and challenging wiring jobs

Audit Programs
We verify and assure the accuracy of customer services, unauthorized service use and special channel or service traps

System Rebuild and Damage Repair
We can adequately staff manpower to replace drops for storm damage repairs or for system rebuilds

Disconnect/Non-pay Program
We have a high success rate of collection for non-pay subscribers and our disconnect projects, whether large or small, are QC verified

Equipment Recovery Service
We can devise a program to retrieve expensive converters and modems

 
 

Broadband Express, LLC 374 Westdale Avenue • Westerville OH 43082
614.823.6464 phone614.823.6470 fax